01
Take the two numbers
The caller gives {"cars on this inspection"} and {"landings one car serves"}.
Elevator Service
Two cars at 6 landings each is 12 landings on the inspection card for car A.
Glen writes down {"cars on this inspection"} and {"landings one car serves"}. Those two numbers are how this line gets to 12 landings. One local company calls the customer back and does the elevator service work. Glen does not.
Dispatch agent
Talk to Glen
Glen keeps the job note and tells the caller a local company will call back. Glen does not do the elevator service work.
Product film
Elevator Service on one line
How Glen takes a elevator service call, keeps the two planning numbers, and hands the job to one local company.
Live line
What Glen handles
- 01{"Cars on this inspection"}
The first figure on the call, in the customer's own words.
- 02{"Landings one car serves"}
The second figure, so the window is not a guess.
- 0312 landings
The planning result before drive time is added.
- 04The day already promised
The window said out loud stays on the note the company sees.
- 05One company
Pass any request. The street address shows after a claim.
How it works
The path from the first answer
02
Turn them into a window
The planning tool turns that pair into 12 landings before a day is promised.
03
Offer one company
The elevator service request goes to one paid company inside the radius, not a list of texts.
04
They call, then they work
The caller hears a local company will call back. That company does the job. Glen does not.
Field notes
Elevator Service desk
What to have ready before a elevator service call
What to have ready before a elevator service call. Glen keeps both job figures on the note.
How the sample inputs become 12 landings
How the sample inputs become 12 landings. Glen keeps both job figures on the note.
When a blocked elevator service stop should be rebooked
When a blocked elevator service stop should be rebooked. Glen keeps both job figures on the note.
What the company sees before calling back
What the company sees before calling back. Glen keeps both job figures on the note.
Promised days on a elevator service board
Promised days on a elevator service board. Glen keeps both job figures on the note.
What Glen does not do on a elevator service job
What Glen does not do on a elevator service job. Glen keeps both job figures on the note.
Passing a elevator service request
Passing a elevator service request. Glen keeps both job figures on the note.
The $99 Lite plan for elevator service companies
The $99 Lite plan for elevator service companies. Glen keeps both job figures on the note.
Questions on this line
What does Glen need on a elevator service call?
{"Cars on this inspection"} and {"Landings one car serves"}, plus the address and the day already promised.
What do the sample numbers come to?
At 2 cars and 6 landings each, the planning figure is 12 landings.
Does Glen do the elevator service work?
No. Glen records the job and says a local company will call back.
What if access is blocked?
If the machine room key is missing, car A is rescheduled before the rest of the card is promised.
What is included in the $99 Lite plan?
Lite is $99 per month, 1 seat, with your own phones. Local requests start after the plan is paid. You can pass any request. The street address shows after you claim it.
Who is offered a elevator service request?
One paid company inside the radius you set. It is not sent to several companies at once.
Which cities are listed?
The public site lists about 1,000 US cities. A paid company inside the radius is the one offered the request.
Partners
$99 Lite for elevator service
Lite is $99 per month, 1 seat, with your own phones. Local requests start after the plan is paid. Pass any request. The street address shows after you claim it.
- One company at a time inside the radius you set.
- Your phones stay yours.
- Pass any request that is not your job.